Shipping Policy

At The Matchday Mail Club, we're committed to getting your monthly football package to you as quickly and reliably as possible. Please read the information below to understand how and when your orders are dispatched.

Monthly Dispatch Schedule

The Matchday Mail Club is a recurring monthly subscription service.

All active subscriber packages are prepared and dispatched together once each month.

If you join after the monthly cut-off date, your first package will be included in the next scheduled dispatch.

Where additional products are purchased alongside an active subscription, we may combine them into a single shipment where possible to reduce unnecessary packaging and postage.

Delivery Times

We currently deliver within the United Kingdom only.

After your package has been dispatched, deliveries typically arrive within:

Destination	Estimated Delivery Time
United Kingdom	2–7 working days

Delivery times are estimates and may occasionally vary due to factors outside our control, including Royal Mail delays, adverse weather, or periods of exceptionally high demand.

Delivery Information

Once your monthly package has been handed to our delivery partner, responsibility for delivery times rests with the postal service.

While most deliveries arrive within the expected timeframe, occasional delays can occur.

Tracking

Unless otherwise stated, Matchday Mail Club packages are sent using standard postal services and may not include individual tracking.

This allows us to keep delivery costs as low as possible while continuing to provide great value to our subscribers.

If Your Package Hasn't Arrived

If your package hasn't arrived within the expected delivery window, we recommend waiting up to 10 working days from the dispatch date before contacting us, as postal delays can occasionally occur.

If your package is still missing after this period, please contact us at: harry@thematchdaymailclub.com and we'll investigate the issue and arrange an appropriate solution where necessary.

Updating Your Delivery Address

Please make sure your delivery address is accurate before your monthly package is prepared for dispatch.

If you need to change your address, contact us as soon as possible. We'll do our best to update your details before your order is shipped.

Unfortunately, once a package has been dispatched, we're unable to redirect it to a different address.

Shipping Delays

From time to time, unforeseen circumstances may affect our dispatch schedule or delivery times.

If there is a significant delay affecting a monthly shipment, we'll keep subscribers informed via email and any official Matchday Mail Club communication channels.

Questions

If you have any questions about shipping or your delivery, please get in touch with us at: harry@thematchdaymailclub.com. We're always happy to help.